Full Title Transformational Change

Short Title Transformational Change

Code QLTY09047
Level 09
Credit 05

Author McCann, Mairead
Department Mech. and Electronic Eng.

Subject Area Quality
Attendence N/A%
Fee

Description
The student will learn about the concepts involved in the management and facilitation of oranisational change from a quality/project management perspective and acquire the knowledge to be capable of leading/facilitating a change programme for quality and productivity improvement in an organisation

Indicative Syllabus
1. Defining Change: Types of Organisational change - missionary, strategic, operational, cultural change, Change methods, Organisational Development.

2. The underlying philosophies, principles, tools and methods of quality management since its inception to today.

Control/conformity

Continuous improvement

Breakthrough

Reaching the essential

The implications for the change master.

3. Complexity and Complex Adaptive Systems

CAS defined and described; complexity and diversity; CAS and control; CAS history and instability.

Complexity v traditional science; physics, biology and management theory and paradigms; weaknesses of current management and quality models

Complexity insights into management, leadership and transformational change.

Stacey's complexity matrix

The ECO living cycle as an alternative model.

4. The Living and Learning Organisation

Systems thinking; mental models; meta processes; Senge's Five Disciplines

Scharmer's U Theory;

Presensing the future

Da Vincian principles and the seven intelligences

Timeline of the Learning Organisation

Partnerships in transformation

5. Viability Systems Model

Origins of VSM in Cybernetics

What is a viable system?

Viability and stability; recursive and sub‑systems;

Principles, examples and case studies of VSM

VSM vs traditional management

6. The Manager as Facilitator/Agent of Change

Core competencies and tools of the Change Master

The Change Master as problem solver; frameworks for change; phases of change

Roles of the Change Master

Facilitating large scale strategic change programmes.

Classification of tools and methods

Self‑assessment tools of action; qualitative quality tools; quality management tools; measurement indicators of critical processes; measurement tools for change processes and results reached:

Mindmapping and NLP (neuro‑linguistic programming); creativity and innovation tools.

A personal dashboard of competencies.

7. Breakthrough Case Studies

Case Studies of Breakthrough in organisations of different

Learning Outcomes
On completion of this module the learner will/should be able to
  1. Critique the concepts associated with transformational change.

  2. Discriminate between the various stages of organisational transformation.

  3. Facilitate a change programme for quality and productivity improvement in an organisation.

  4. Defend the role of facilitator/agent of change in the overall context of orgnaisational improvement.

  5. Defend the choice of tool/technique appropriate to a particular organisational change situation.

  6. Critically apply insights from a range of alternative approaches to change management.


Assessment Strategies
Peer learning is a key part of the module and the assessment strategy is based on a range of activities both group and individual based for continuous assessment. Contribution to the discussion forums, wikis and knowledge/research repositories form part of the assessment. Assessment will also include a viva assignment based on a transformational change case study.

The end of term assessment consists of an essay style examination.

Module Dependencies
Pre Requisite Modules
None
Co Requisite Modules
None
Incompatible Modules
None

Coursework Assessment Breakdown %
Course Work / Continuous Assessment 60 %
End of Semester / Year Formal Examination 40 %

Coursework Assessment Breakdown

Description Outcome Assessed % of Total Assessment Week
Continuous Assessment 1,2,3,4,5,6 60 Week 10


End Exam Assessment Breakdown

Description Outcome Assessed % of Total Assessment Week
End of Semester 1,2,4,5,6 40 End of Semester


Distance Learning Mode Workload

Type Location Description Hours Frequency Avg Weekly Workload

Total Average Weekly Learner Workload 0.00 Hours

Part Time Mode Workload

Type Location Description Hours Frequency Avg Weekly Workload

Total Average Weekly Learner Workload 0.00 Hours

Full Time Mode Workload

Type Location Description Hours Frequency Avg Weekly Workload
Lecture Flat Classroom Full time 3 Weekly 3.00

Total Average Weekly Learner Workload 3.00 Hours

Online Learning Mode Workload

Type Location Description Hours Frequency Avg Weekly Workload
Lecture Distance Learning Suite Lecture 2 Weekly 2.00
Tutorial Distance Learning Suite Tutorial 1 Weekly 1.00
Independent Learning Not Specified Independent Learning 3 Weekly 3.00

Total Average Weekly Learner Workload 3.00 Hours

Resources
Book Resources

Other Resources
Url Resources
www.kotterinternational.com

Hravard Busienss Review hrb.org

Additional Info

ISBN BookList

Book Cover Book Details
Melanie Franklin 2011 Managing Business Transformation: A Practical Guide IT Governance
ISBN-10 1849283052 ISBN-13 9781849283052
John P. Kotter 2012 The Heart of Change: Real-Life Stories of How People Change Their Organizations Harvard Business Review Press
ISBN-10 1422187330 ISBN-13 9781422187333
Alan Graham 2001 Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability (Total Quality Management) Productivity Press
ISBN-10 1563272172 ISBN-13 9781563272172
0010 The Fifth Discipline: The Art & Practice of The Learning Organization Revised & Updated Edition by Senge, Peter M. published by Doubleday (2006) Doubleday
ISBN-10 ISBN-13
2011 The SAGE Handbook of Complexity and Management SAGE Publications Ltd
ISBN-10 1847875696 ISBN-13 9781847875693
Ralph D. Stacey 2000 Complexity and Management (Complexity and Emergence in Organizations) Routledge
ISBN-10 0415247616 ISBN-13 9780415247610